Privacy policy

Last Updated: September 2026

This Privacy Policy explains how NovoBam (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, make a purchase, or otherwise communicate with us at www.novobam.com.

Personal Information We Collect

When you visit our Site, we automatically gather specific information regarding your device, your browser type, IP address, time zone, and installed cookies. As you browse, we also log individual product views, search queries, and navigation patterns on the Site (collectively referred to as Device Information).

Additionally, when you place or attempt to place an order, we collect essential fulfillment information, including your full name, billing address, shipping address, payment method, email address, and phone number (referred to as Order Information).

How We Use Your Personal Information

Sharing Your Information

We partner with reputable service providers to manage and operate our e-commerce platform. Our online storefront is powered by Shopify. For analytics and advertising measurement, we utilize verified tools such as Google Analytics.

We may also share information to comply with applicable laws and regulations, respond to lawful subpoenas or court warrants, or defend our legal rights and property. We do not sell, rent, or trade your personal information to third parties.

Targeted Advertising & Opt-Out Options

We use personal details to deliver relevant advertisements and promotions tailored to your shopping interests. You may opt out of customized advertising at any time through standard privacy channels:

Your Privacy Rights (U.S. State Laws & GDPR)

Depending on where you reside (including California and other U.S. states with consumer privacy legislation such as CCPA/CPRA, as well as the EEA/UK), you have specific statutory rights concerning your personal information. These include the right to request access to the data we hold, request data corrections, or demand the deletion of your personal records.

To exercise any of these privacy rights, please reach out to our privacy coordinator via the contact details provided below.

Data Retention & Security

When you complete an order on our Site, we retain your Order Information for our accounting, tax, and warranty records unless and until you officially request the deletion of this data. All payment details are processed through encrypted, PCI-compliant payment gateways; NovoBam never stores complete credit card numbers.

Minors

Our Site is intended solely for adult consumers aged 18 and older. We do not knowingly collect personal identifiable information from children under the age of 16.